Before you arrive at the hospital
Due to the outbreak of the coronavirus, covid-19, there may be information on this webpage which is incorrect. Please visit our webbsite about the coronavirus to keep you updated.
The main entrances at NÄL (Northern Älvsborg County Hospital) and Uddevalla Hospital are open between 6:00 a.m. to 8:00 p.m. (06:00-20:00) every day of the week.
The emergency room on NÄL is open 24 hours a day, 365 days a year.
For those who are going to one of the hospital clinics
Please come to the hospital 15 minutes before your appointment to avoid delays. An identity check is made when you arrive at the reception, so please take out your ID just before it is your turn. If you have a high-cost card or a free card, it would be good to have that handy too.
For those who will stay in a ward
Bring along your notification letter, patient badge, photo ID, any medicines that you use, sickness certificate if you have one, toiletries and if you have any special aids. Your letter of notification will say which ward you should go to.
Mobile phone with text reminder (SMS)
You can receive a reminder in your mobile phone about your appointment at the hospital. Sign up for this service in the clinic/ward or by the reception at the main entrance.
A text message will be sent out the day before your planned visit (it does not replace the written notification). The service is for patients who have an appointment, with a few exceptions.
Have you been treated abroad?
If you have been given care in hospitals outside the Nordic Countries (Sweden, Norway, Denmark, Finland and Iceland) over the last six months, it is important that you inform the hospital staff in advance.
Bring a filled-in health certificate, if you have received one, together with your letter of notification when you come to the hospital.
Perfumes and aromas
Please do not use perfumes, after-shave or other strong smelling products during your hospital visit.
Stop smoking before an operation
The risk of complications with an operation decreases significantly if you stop smoking beforehand. Even a temporary stop 4-8 weeks before an operation and 6 weeks after will reduce the risk of complications or healing problems by at least 50%.
You can get help from an interpreter if you do not speak Swedish. The healthcare staff will help you to book an interpreter. It is free of charge.