Medical advice and treatment

Medical advice 1177

If you are in need of medical advise the healthcare advice line 1177 provides medical advice for free 24-hours a day. They have specially trained and experienced nurses on call to answer your questions.

IN CASE OF EMERGENCY - or if you need an ambulance (emergency medicine) - CALL 112.


Where to go for emergency treatment

If you require hospital treatment you should go to NÄL (Northern Älvsborg County Hospital) in Trollhättan as the hospital provides general emergency care in a wide range of areas.

Please note that Uddevalla Hospital provides emergency care in eye care. 

Directions to NÄL
Directions to Uddevalla Hospital

N.B. As of February 1st 2016 the opening hours of the entrances at NÄL and Uddevalla hospital are changed. New opening hours are 6 am - 8 pm. If you require entrance to one of the hospitals after hours please go to the assigned entrances and use the entry phones available. For more information click here.

Medical treatment

As part of the European Union, Sweden, along with the 27 other EU Member States, provides free or reduced cost medical treatment to visitors, students, posted workers and pensioners. To access these benefits you will need a European Health Insurance Card (EHIC). This card entitles you to state-run medical services only and you will be treated on the same basis as an 'insured' citizen of the country you are visiting. The NU Hospital Group and Primärvården (primary health care) are two examples of state-run medical services.Picture of European Health Insurance Card

What treatment is covered and what will I be charged for?

  • Doctors employed by the NU Hospital Group and Primärvården are affiliated to the public insurance scheme. Therefore you must show your European Health Insurance Card (EHIC) whilst at your doctors appointment otherwise you will be charged the full cost of the treatment. With the EHIC you will have to pay part of the cost, which is non-refundable. You will also have to pay the full cost of a dental treatment up to a fixed limit and most of the additional costs above this limit. Any reductions will be made before you receive your bill. 
  • Prescriptions: you will have to pay the full cost of any prescriptions up to a fixed limit, and part of any costs above this limit.
  • Hospitals: you can go to any of the public hospitals. In-patient care is free, but you will have to pay part of the cost of any out-patient care - there is a fixed, non-refundable daily charge.

Further information about the European Health Insurance Card can be found on the European Commission website.

Where to get information

For futher information about the social insurance regulations, benefits and grants available in Sweden, visit the local Social Insurance Office (Försäkringskassan).