Medical advice and treatment

Medical advice 1177

If you need medical advise, free of charge, please call Sjukvårdsupplysningen 1177, 24-hours a day! They have specially trained and experienced nurses who answer your questions.

In case of emergency, or if you need an ambulance (emergency medicine) - call 112.


Where to go for emergency treatment

NÄL (Norra Älvsborgs County Hospital) in Trollhättan provides general emergency care in a wide range of areas. This is where you should go if you require hosipital treatment. But please note that Uddevalla Hospital provides emergency care in eye care. 

Directions to NÄL
Directions to Uddevalla Hospital

Medical treatment

Sweden, among with the European Union countries, provides free or reduced cost medical treatment to visitors, students, posted workers and pensioners. To access the free or reduced cost treatments, you need a European Health Insurance Card (EHIC). The card entitles you to state-run medical services only, and you will be treated on the same basis as an 'insured' citizen of the country that you are visiting. Primärvården and NU-sjukvården are both examples of state-run medical services.Picture of European Health Insurance Card

What treatment is covered and what will I be charged for?

  • Doctors at Primärvården and NU-sjukvården are affiliated to the public insurance scheme. You must show your European Health Insurance Card (EHIC), or you will be charged the full cost of the treatment. With an EHIC, you will still have to pay part of the cost, which is not refundable. You will also have to pay the full cost of dental treatment up to a fixed limit, and most of the cost above this limit. Any reductions will be made before you get your bill.
  • Prescriptions: you will have to pay the full cost of any prescription drugs up to a limit, and part of any costs above this limit.
  • Hospitals: you can go to any public hospital. In-patient care is free, but you will have to pay part of the cost of any outpatient care. There is a fixed, non-refundable daily charge.

Where to get information

The Lokala Försäkringskassan (local Social Insurance Office).